Universal Orlando Volunteer Program Reaches Record Community Impact and Names President’s Volunteer of the Year 

Universal Orlando recently hosted a celebratory event to honor the tremendous accomplishments of more than 400 Team Member Volunteers who went above and beyond in 2023. These volunteers are a part of a prestigious recognition initiative known as Club 52 – an honor bestowed upon any Team Member who completes 52 hours of volunteer service or more in a calendar year. 

In recognition of their efforts, each Club 52 member can nominate a qualified local non-profit organization to receive a grant from the Universal Orlando Foundation. 

Volunteering and being of service to the community is a core part of the Universal Orlando culture, and Universal Orlando’s Club 52 program is one of the ways we encourage Team Members to bring it to life.  

Karen Irwin presented the biggest recognition offered to a Team Member Volunteer, the President’s Volunteer of the Year Award, to Club 52 Member Jacquie Dunbar, for exemplifying outstanding passion and consistency with her service. Jacquie volunteered 230 hours last year in support of local nonprofit Hope Helps whose mission is to prevent and reduce hunger and homelessness in Central Florida. Jacquie serves as Supervisor in the Guest Contact Center and encourages her fellow Team Members to start their own volunteer journeys, acting as a Volunteer Ambassador for her department. 

“I volunteer as a way to give back to the community that I grew up in. Knowing that I am contributing to an organization that will allow our clients to breathe a little easier and not have to worry about their next meal is incredibly fulfilling. It makes my heart happy!” Jacquie Dunbar

From distributing meals at local food banks to supporting children with critical illnesses and more, Team Members dedicate countless hours to volunteerism. In 2023 alone, Universal Orlando Team Members set a record with over 64,000 hours of volunteer service – a more than 50% increase over the prior year’s total. Since the inception of the program, Universal Orlando Team Members have contributed over 600,000 hours of volunteer service. 

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